Why “We’ll send one person to a public course and then they can train the entire department” doesn’t actually improve productivity

Instead of investing in a customized training course on a key software tool for a group of employees, too many managers think the cheap route will work. They send one person on a public course with the instruction that when they get back they will teach the rest of the group what they learned. The…

Use critical thinking skills to accurately interpret a graph (& create accurate graphs yourself)

When you look at a graph, you immediately interpret the message using the visual cues in the graph. If one column is twice as tall as another column you deduce that the value of the taller column is double that of the shorter column. When looking at graphs we need to use our critical thinking…

Why today’s Apple Watch Series 8 and iPhone 14 launch is not a model you should follow in your business presentations

Apple just finished its latest product introduction. Soon we will see the parade of presentation experts and enthusiasts who say you should use today’s launch as a model for your own business presentations. Please don’t listen to them. Here’s why. First, you don’t deliver global product launch presentations. As a business professional you deliver project…

“Our staff don’t have time for training!” Why this myth is hurting many Canadian businesses and leading to “quiet quitting”

Since the 2008-9 recession many Canadian business professionals have been doing the work of 1.5-3 people. Companies downsized during that time and have never returned to staffing levels required to actually do the amount of work required. Add on the stress of the pandemic and employees have had enough. The recent “quiet quitting” is a…